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Privacy Policy

Effective Date: 08-01-2026

Qixla Cloud ("Qixla," "we," "us," or "our") is operated by an individual and is not currently registered as a separate legal entity. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services.

By accessing or using Qixla Cloud’s services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and operate our services.

1.1 Information You Provide

When you create an account or use our services, we may collect:

  • Full name
  • Email address
  • Nationality
  • Billing and payment-related information (processed by third-party payment providers)

1.2 Automatically Collected Information

We may automatically collect limited technical data, including:

  • IP address
  • Browser type and operating system
  • Login timestamps
  • Service usage and resource consumption data

This data is used solely for security, service reliability, billing verification, and abuse prevention.

2. How We Use Your Information

We use personal information for the following purposes:

  • Account creation and management
  • Service provisioning and maintenance
  • Payment processing and billing
  • Customer support and service communications
  • Monitoring compliance with our Terms of Service
  • Preventing fraud, abuse, and unauthorized access
  • Complying with applicable legal obligations

We do not use personal information for advertising or marketing purposes.

3. Data Storage and Security

  1. Qixla Cloud implements reasonable administrative and technical safeguards to protect personal information.
  2. No system is completely secure. You acknowledge that data transmission and storage are performed at your own risk.
  3. Customers are solely responsible for securing their hosted data and maintaining backups. Qixla Cloud does not guarantee data preservation.

4. Data Retention and Deletion

  1. Personal information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
  2. Upon suspension or termination of services—including for non-payment—customer data may be permanently deleted and is not recoverable.

5. Payments and Third-Party Processors

  1. Payments are processed through third-party providers such as PayPal, credit/debit card processors, and UPI platforms.
  2. Qixla Cloud does not store full payment card numbers or sensitive financial information.
  3. Third-party payment providers operate under their own privacy policies and security practices.

6. Data Sharing and Disclosure

  1. Qixla Cloud does not sell, rent, or trade personal information to third parties.
  2. We may disclose personal information only when:
    • Required by law, regulation, or valid legal process under applicable Indian law
    • Necessary to protect the rights, property, or safety of Qixla Cloud or its users
  3. Qixla Cloud does not voluntarily disclose user data to law enforcement or government authorities.

7. Data Protection & International User Rights (GDPR-Light)

Qixla Cloud provides limited compliance with the General Data Protection Regulation (GDPR) for users located in the European Union and United Kingdom.

Legal Basis for Processing

We process personal data on the basis of:

  • Contractual necessity (service delivery and account management)
  • Legitimate business interests (security, billing, abuse prevention)
  • Legal obligations

Rights of EU/UK Users

Eligible users may have the right to:

  • Request access to personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of personal data, subject to legal and operational requirements
  • Request restriction or objection to certain processing activities

Requests may be submitted through official Qixla Cloud support channels. We may retain certain data where required for compliance, fraud prevention, or dispute resolution.

8. International Users

Qixla Cloud operates internationally. By using our services, you consent to the processing and storage of your information in accordance with this Privacy Policy and applicable Indian law.

9. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of account credentials
  • Ensuring hosted content complies with applicable laws
  • Implementing appropriate security measures and backups

Qixla Cloud is not responsible for data loss caused by user actions, third-party software, or circumstances beyond reasonable control.

10. Changes to This Privacy Policy

Qixla Cloud reserves the right to modify this Privacy Policy at any time without prior notice. Continued use of the services after changes are published constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, India.